PrimeTel ADSL

company:PrimeTel Ltd
support phone:133
user rating:

PrimeTel is a relatively new player in the telecommunications sector of Cyprus. It is currently the main competitor of the semi-state owned CYTA.

PrimeTel platform coverage

Primetel has partnered with Electricity Authority of Cyprus (EAC) to create a fiber optic network that is currently utilized by their ADSL2+ platform. At the moment the PrimeTel platform coverage is limited to the urban centers and a few suburban areas. To find out whether your establishment is covered by PrimeTel you can enter your telephone number in a form at the PtimeTel website or you can call PrimeTel at the phone number 133.

PrimeTel "triple play" services and ISPs

Unlike the DSL Access (i-choice) platform where the user subscribes to the platform, to the ISP, to Digital TV and for a phone line separately, in the case of the PrimeTel platform all of the above services are bought and paid to the ISP with a single monthly bill. PrimeTel has its own ISP but other independent ISPs utilize the Primetel platform as well.

PrimeTel ISP

The table below lists the ADSL packages offered by PrimeTel. The costs indicated below are all inclusive and include the rental of the phone line(s), the fee for the PrimeTel platform as well as the fee for the ISP.

PrimeTel packages overview
Package Name Max Speed Down/Up Prime TV Deposit Monthly Fee
PrimeHome 2 2Mbps / 512Kbps yes €42,71 49
PrimeHome 4 4Mbps / 512Kbps yes €42,71 55
PrimeHome 6 6Mbps / 768Kbps yes €42,71 60
PrimeHome 8 8Mbps / 768Kbps yes €42,71 69
PrimeHome 24 24Mbps / 768Kbps yes €42,71 84
PrimeNet 4 4Mbps / 512Kbps no €42,71 39
PrimeNet 6 6Mbps / 768Kbps no €42,71 49
PrimeNet 8 8Mbps / 768Kbps no €42,71 €59
PrimeNet 24 24Mbps / 768Kbps no €42,71 74

The PrimeHome and PrimeNet packages come with free WiFi.

Static IP option - €1.97 Οne off payment - €5.75 / Month

Telephone line - €100.21 Οne off payment (only if you do not already have a phone line)

PrimeTV (Digital TV)

A Digital TV option which includes most local and several international channels as well as a games is available on the PrimeTel platform. Video on Demand and Premium Channels are also available at extra cost.

Pros and Cons of the PrimeTel platform


  • Only one bill to pay
  • High Speeds


  • A yearly contract with PrimeTel is required
  • Not very wide coverage
  • If you already have a CYTA phone line you will need to switch to PrimeTel which can take a couple of weeks