Cyprus Broadband Forum

I just saw this on CableNet's website:
http://www.cablenet.com.cy/en/2011/03/new-price-list-for-retail-services/
What follows is the prices, all raised by 90 cents.
No explanation for the hike is given.
As a customer I have received no notification whatsoever about this.
Not only it is a very bad business practice to raise subscription prices without notice, it is inexplicable why the price for internet services is dropping all over the world, but for CableNet - it is RAISING.
This is so absurd it's not even funny.

In the meantime CableNet continues to be the slowest internet provider in Cyprus:
(http://chart.googleapis.com/chart?chxt=x%2Cy&chd=s%3AACEGIKMOQSUWYacfhjlnprtvxz1358%2CcWWZcbabZYZWYabYWcXgfhhfeifdbX%2CACEGIKMOQSUWYacfhjlnprtvxz1358%2Ccbaddccddbdcdfggghhjkjiikjiiif%2CACEGIKMOQSUWYacfhjlnprtvxz1358%2CaZYbbabbaZaZbefffggggfffggggge%2CACEGIKMOQSUWYacfhjlnprtvxz1358%2C40z445452156665116667732667862&chxp=0%2C5%2C95&chxr=1%2C0%2C4.52&chco=FFCC33%2C3072F3%2CFFA6C0%2CE1E1E1&chs=550x300&cht=lxy&chtt=Speed+Comparison+over+Time&chxl=0%3A%7C03%2F11%2F11%7C04%2F+9%2F11&chdl=Your+ISP%2FNetwork%7Climassol%7Ccyp%7Cglobal)

simfona me nomo pou  psifise i vouli prin 7 xronia?
oti theloun kamnoun vasika
apo 39 euro twra tha dinw €39,90 en to 1 euro re

Ena euro en tipote alla einai ligo periergi h ayksisi.



Kseri kanenas an tha prosthesoun HD kanalia sto paketo tous?

you are absolutely true.
I am on 10mbit and look how slow my cablenet connection is :(
I have also received a notification for the 90 cent.
come on, it's not the end of the world. it's just 0,9 euro.
if you are not happy with them, just inform them and switch to another cheaper, faster and better provider.  ;D
(http://www.speedtest.net/result/1272367312.png)

It seems that with the new higher prices for internet access CableNet has headed for new lows in speeds... :o
(http://chart.googleapis.com/chart?chxt=x%2Cy&chd=s%3AACEGIKMOQSUWYacfhjlnprtvxz1358%2CabYWcXgfhhfeifdbXXeggcjdegdYUR%2CACEGIKMOQSUWYacfhjlnprtvxz1358%2Cfggghhjkjiikjiiiffijiiihhiiiig%2CACEGIKMOQSUWYacfhjlnprtvxz1358%2Cefffggggfffgggggeeiiihgffgggfe%2CACEGIKMOQSUWYacfhjlnprtvxz1358%2C651166677326678622756762366665&chxp=0%2C5%2C95&chxr=1%2C0%2C4624&chco=FFCC33%2C3072F3%2CFFA6C0%2CE1E1E1&chs=550x300&cht=lxy&chtt=Speed+Comparison+over+Time&chxl=0%3A%7C03%2F24%2F11%7C04%2F22%2F11&chdl=Your+ISP%2FNetwork%7Climassol%7Ccyp%7Cglobal)

Bob you have to learn one thing.
a speed test is always not accurate and does not represent the actual speed of one ISP
you may run a speed test on one state of the USA and get 10mbit and run a speed test on another state and get 0.1mbit
do you believe that the second test represents the speed of your ISP even if you are running the test 100 times a day for one year and get the same results? the answer is NO
there are various factors that affect the accuracy of a speed test. in this case cablenet may pass from slower backbones, servers and so on until it reaches youtube. Cyta may pass from faster ones. they might pass through 10,20,30 different locations until they reach youtube. cyta might pass through less locations.
if one of these locations is slow, the game is over. for you, this means your ISP is not fast enough or it's getting from slow to slower.

Which simply means that this particular ISP is not using the right servers ;)

http://www.google.com/support/youtube/bin/answer.py?answer=174122

No, it means you still don't understand how things work and as long as you don't understand, you remain an unsatisfied customer. ;)
when I was connected to cytanet on 2mbit I measured my speed on a server and it showed exactly 2mbit. on another server it showed 0.5mbit. is that particular IPS not using the right servers? An ISP cannot choose the right servers to satisfy our monitoring needs and check millions of servers to get the proper speeds EVERYWHERE on earth.

Look from how many places the line passes from me to get to youtube. If lets say number 8 has a slow connection and/or heavy traffic, everything is messed up. it's not the ISP problem. that's why you might get different results from various speed tests on speedtest.net

  1     *        *        *     Request timed out.
  2    11 ms     9 ms     8 ms  v880.core-r.nic-east.cablenet-as.net
  3    18 ms    12 ms     7 ms  109.110.244.5
  4   120 ms   108 ms   123 ms  pos100.edge-r.hex67.uk.cablenet-as.net [91.184.1
92.137]
  5   106 ms   130 ms   123 ms  195.66.226.125
  6   105 ms   107 ms   114 ms  209.85.252.76
  7   167 ms   166 ms   172 ms  216.239.43.192
  8   205 ms   195 ms   201 ms  209.85.251.9
  9   187 ms   186 ms   191 ms  72.14.232.215
 10   225 ms   212 ms   193 ms  209.85.253.161
 11   306 ms   231 ms   315 ms  yw-in-f93.1e100.net [74.125.47.93]

Trace complete.

Stefandem - if "number 8" has a problem the next packet gets rerouted because routing is done by protocols, not by acts of faith. And if rerouting can not happen then it is your ISPs problem for not providing sufficient bandwidth to handle it, so your ISP ends up downgraded using the worst route, instead of slowing the whole planet's traffic, waiting for its packets to travel through its narrow pipe. Thats the whole point behind routing. And since YouTube collects streaming statistics on ISPs - it becomes blatantly obvious how every particular ISP is handling its traffic.

Thankfully it seems CableNet has finally decided to improve!
(http://chart.googleapis.com/chart?chxt=x%2Cy&chd=s%3Aqtvx58%2CLMMMKM%2CACEGIKMPRTVXZbegikmoqtvxz1358%2CbXXeggckdfgdYURRPRcloppopqtqq%2CACEGIKMPRTVXZbegikmoqtvxz1358%2Cigfjjjiihhiijihghghjjjijkjjjj%2CACEGIKMPRTVXZbegikmoqtvxz1358%2Cgfeiiihhffggggeeeefhhhghiiiih%2CACEGIKMPRTVXZbegikmoqtvxz1358%2C72376777337676532356762267778&chxp=0%2C5%2C95&chxr=1%2C0%2C4585&chco=FFFFFF%2CFFCC33%2C3072F3%2CFFA6C0%2CE1E1E1&chs=550x300&cht=lxy&chtt=Speed+Comparison+over+Time&chxl=0%3A%7C04%2F08%2F11%7C05%2F06%2F11&chdl=%7CYour+ISP%2FNetwork%7Climassol%7Ccyp%7Cglobal)

CableNet is raising prices again!
This time its the telephone rates.
These are the current rates:
Callsat FIXED 0.0171
CYTA FIXED 0.0142
CYTA MOBILE 0.0313
Otenet FIXED 0.0171
Primetel FIXED 0.0171
Telepassport FIXED 0.0423
ΜΤΝ MOBILE 0.0374

These are the new rates:
CYTA FIXED 0,01400
Other FIXED 0,02500
CYTA MOBILE 0,04250
ΜΤΝ MOBILE 0,05000
http://www.cablenet.com.cy/wp-content/uploads/2011/05/new-rates-eng.pdf

if I calculate that when I moved to a new house from cyta to cablenet I didn't have to pay 117.30 euros to transfer the line to the new house and I don't have to pay 16 euros per month, that's more than 13 euros of free calls and I don't really care even if they raise the prices more than cyta. Still, I don't use the landline phone. :P

CyTa                        cablenet
cyta fixed  0,01783          0,014
other fixed 0,0264-0,061     0,025
cyta mobile 0,0426           0,0425
MTN mobile  0,048            0,05
Cablenet    0,061            FREE

I agree it's not good for customers to see a price raise but still CN has lower prices than cyta and don't forget the big difference in monthly subscription (cyta 16 euros, cablenet 3 euros)