OTEnet Telecom
| company: | OTEnet Telecom |
|---|---|
| website: | www.otenet-telecom.com |
| support email: | support@otenet-telecom.com |
| support phone: | 131 |
| user rating: |
OTEnet Telecom was formed in Cyprus in 2003 as the local branch of OTE, the telecom colossus of Greece. OTEnet provides telephony and Internet connectivity services for homes and corporations.
OTEnet ADSL packages
OTEnet offers ADSL broadband connectivity via the DSL Access (i-choice) platform. Recently (spring 2007) the company started to offer ADSL connectivity on its own broadband network in addition to i-choice.
OTEnet ADSL on the DSL Access (i-choice) platform
The table below lists the ADSL packages offered by OTEnet on the i-choice platform.
| Package Name | Max Speed Down/Up | Required i-choice Connection | Static IPs | Setup Fee | Monthly Fee |
|---|---|---|---|---|---|
| OnDSL 512 | 512Kbps / 192Kbps | Home512 | no | - | €9.73 |
| OnDSL 1000 | 1Mbps/ 256Kbps | Home1000 | no | - | €11.25 |
| OnDSL 1000 + IP | 1Mbps/ 256Kbps | Home1000 | 1 | €17.68 | €19.55 |
| OnDSL 2000 | 2Mbps/ 384Kbps | Home2000 | no | - | €16.56 |
| OnDSL 2000 + IP | 2Mbps/ 384Kbps | Home2000 | 1 | €17.68 | €29.90 |
| OnDSL 4000 | 4Mbps/ 384Kbps | Home4000 | no | - | €46.58 |
| OnDSL 4000 + IP | 4Mbps/ 384Kbps | Home4000 | 1 | €17.68 | €58.92 |
| DSL 2004 | 2Mbps/ 512Kbps | Office2000 | 4 | €70.73 | €77.62 |
| DSL 2008 | 2Mbps/ 512Kbps | Office2000 | 8 | €70.73 | €90.00 |
| DSL 4004 | 4Mbps/ 512Kbps | Office4000 | 4 | €141.47 | €134.55 |
| DSL 4008 | 4Mbps/ 512Kbps | Office4000 | 8 | €141.47 | €146.92 |
| DSL 4016 | 4Mbps/ 512Kbps | Office4000 | 16 | €141.47 | €153.99 |
| DSL 4032 | 4Mbps/ 512Kbps | Office4000 | 32 | €141.47 | €166.37 |
| DSL 8004 | 8Mbps/ 768Kbps | Office8000 | 4 | €141.47 | €227.70 |
| DSL 8008 | 8Mbps/ 768Kbps | Office8000 | 8 | €141.47 | €240.00 |
| DSL 8016 | 8Mbps/ 768Kbps | Office8000 | 16 | €141.47 | €247.15 |
| DSL 8032 | 8Mbps/ 768Kbps | Office8000 | 32 | €141.47 | €259.52 |
Please see the i-choice platform page for the other fees you will have to pay in order to get ADSL connection. The ISP (OTEnet in this case) is just one of costs.
OTEnet ADSL on the OTEnet Network
OTEnet Telecom recently started offering ADSL products that utilize its own network. This means you can have an ADSL connection directly with OTEnet without the need to pay additionally for an ADSL platform like i-choice. Some packages also include the telephone renatal fees, making them an all inclusive telephony and internet solution.
| Package Name | Max Speed Down/Up | Static IPs | Telephone Lines included | Installation Fee | Monthly Fee |
|---|---|---|---|---|---|
| OnDSL Fast | 2Mbps / 512Kbps | no | no | Free | €38 |
| OnDSL Xtream | 4Mbps / 512Kbps | no | no | Free | €58 |
| OnDSL Eco | 1Mbps / 256Kbps | no | 2 | Free | €39 |
| OnDSL Fast Plus | 2Mbps / 512Kbps | no | 2 | Free | €59 |
| OnDSL Xtream Plus | 4Mbps / 512Kbps | 1 | 2 | Free | €64 |
| Package Name | Max Speed Down/Up | Installation Fee | Monthly Fee |
|---|---|---|---|
| Broadband Pro 2 | 2Mbps / 1Mbps | €90 | €83 |
| Broadband Pro 4 | 4Mbps / 2Mbps | €90 | €243 |
| Broadband Pro 8 | 8Mbps / 2Mbps | €90 | €343 |
Broadband Pro packages include a Static IP and come with a low Contention Ratio (10:1). You can optionally add 2 VoIP telephone lines for an additional €6 per month.
OTENET USER REVIEWS
If you have tried the broadband services of OTEnet please write a review about your positive and/or negative experiences.
If your review is based on past experiences please include the time period you have been using this ISP.
Please post reviews about OTEnet only, and not about any other ISP or service. However feel free to compare OTEnet with other Internet Service Providers offering similar products.
Don't forget to cast your vote with your rating for OTEnet.
reviewer: Sotos
may 07 2007 09:56am
Otenet is the ISP I use now and I have no complaints. They are fast and they are cheap also. I use the 1Mbit connection with i-choice for 10 pounds per month. The only small problem is that you have to use their own SMTP server to send out email unless you upgrade to the package with the static IP. I guess they do this to reduce spam and in general I don't find it a big issue.
Now I want to try their new Xtream package but they don't cover my area yet. I hope they will soon. I just hope those 4GB per week will be enough for me since I download a lot with peer-to-peer programs but maybe I can do that at night that there are no limits!
reviewer: elcapitan
may 15 2007 01:30pm
Using OTEnet powwwer advance. The connection is very reliable and the speed is consistently as advertised. We had an issue with port 25 being closed so we had a problem setting up our email server but one short phone call fixed that.
Using the connection for a small LAN to be internet connected and using p2p networks for filesharing. We operate and Exchange sevrer with some additional services which are connected in Cpyrus and the UK with no problems.
Overall I would say a very solid ADSL service. I am still slightly surprised by the costs to get a 2Mbps connection in Cyprus though.
Having read the review of PrimeTels service we're not tempted by the lower pricing and higher potential bandwidth!
reviewer: yottie
june 01 2007 05:44am
I have recently switched to Otenet after two years with Net Runner/I-choice and a further two years with Spidernet/I-choice. I am very pleased with my new connection and the customer service. For those wishing to use other outgoing mail servers, the answer is to change the port to 587.
Now they have removed the download restrictions and the charge for use of WIFI, I have all I want from my ISP.
reviewer: kowalski
december 18 2007 10:39pm
I've been a customer of Otenet for the past 3 years and have been 100% satisfied with their service (can't remember ever requiring assistance from their support team) until recently. It all changed when i made the move to their one network (rather than using them as an ISP only). Since day one I've been plagued with disconnection problems, some of which would last for days at a time. Tried to put them aside as 'teething' problems but that was not the case. Their service and support centre doesn't seem to be able to cope, and although might sound pretty helpful and willing to my experience they are the anything but. I've spend hours waiting to talk with someone who could be of any real assistance, and calls that should have been returned never materialized. Victims of their success? Maybe. Someone should actually remind them that in order to expand existing customers are just as important as new ones lured in by some great offers they have. I'm NOT RECOMMENDING this service to anyone. I'll be moving to a different service provider as soon as my contract expires in a few months time.
reviewer: Rollout
july 13 2008 10:22pm
I currently have a powwwer advance running on the OTEnet Platform and I am very satisfied from my service. The bandwidth ratio is excellent @ all times (better than ichoice 
). Had a couple of problems with port forwarding but according to Customer support it is company policy which I can understand. This problem was finally resolved by bridging my modem and from there on I took control over my network. Customer Service gets 2 thumbs up from me since I called on a Friday night around 10 pm and they were able support me without the normal excuses that we will have to look into it on Monday.
/Rollout
reviewer: vassospa
december 01 2009 05:01pm
Hello to everyone,
I've been subscribed to OTEnet ADSL Xtream and it is an excellent service.
Due to low customer subscription, OTEnet has overcapacity in internet bandwidth hence NO contention!
Also the prices are new! Check www.otenet-telecom.com