Let me start with the conclusion first, NETRUNNER SUCKS. I am using Netrunner since 4 years and the number of problems this services has caused to me is sheer endless and I have no time to list here all the stupid, ridiculous and unprofessional errors and omissions CYTA has caused. So I will focus to the biggest annoyance for me, the network availability. I am starting to work usually at 4:30 am. During all the years I had between one to several times a week in the early morning a network downtime between 10 to 90 minutes. For a long time I thought that this is caused by a general ADSL infrastructure downtime and is effecting ADSL generally. But then I tried on a subscription basis another service (I registered online via
www.i-choice.com.cy the ADSL package of a CYTA competitor) and checked the ADSL availability. Hard to believe, but ALWAYS when my Netrunner connection was down I could still connect via the competitor without any problems. So the cause is clearly the Netrunner service and not the i-choice infrastructure. In the CYTA service department nobody feels really responsible for these problems and sometimes you get the profane answer: "... we have a technical problem on the login server ...". Great, that helps me really! My recommendation: Stay away from Netrunner, try some of the competitors, I found the tested competitor reliable and this service worked always without downtime. CYTA is still too saturated and they still behave like a governmental service. Only a loss of a market-share can make them performing better, so leave CYTA and try the competitors.
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