I just logged into their support chatter and asked for a refund. It seems to have gone pretty well. Now all that remains is them sending me my money back. 

[Pros:]

We installed PrimeTel/Netway at work about six months ago.

Pros:

In contrast to i-choice, the decisions of PrimeTel's network technicians seem to make sense. The modem they installed is made by Allied Telesis, a company known as a manufacturer of enterprise grade products. You connect to the network by establishing a PPPoE tunnel between your router and the modem, using a supplied username and password. That's all you need to do to get online - the whole process is simple and hassle free.

Service is also pretty good. We have had a couple of outages that lasted between 15 and 30 minutes, but I guess this is to be expected from a relatively "young" company trying to expand its network.

Speed is OK, though sometimes delivery of a packet might be delayed for some reason. This can make a web page appear "stuck" for several seconds from time to time. However, this seems to be a problem with Netway, not PrimeTel, since I'm having the same issue with i-choice at home.

Cons:

It took almost three weeks for them to come and install the modem. When asked about the delay, they blamed Cyta taking too much time transferring control of the phone line to them. Of course I can't say whether this is true or not.

My biggest "complain" to PrimeTel has to do with their prices. I understand that they have no competition over 2 Mbps but, still, 273.21 euro per month is way too much for an Internet connection, even if it is 8 Mbps.

The Bottom Line:

Though the network of PrimeTel is still not as stable as that of i-choice, it's stable enough. Equipment is much better, as is their network's speed and quality of service. Recommended.

Links:

Their modem (I think): http://www.alliedtelesis.com/products/detail.aspx?pid=256&lid=4

I just took the cue from this site and tried it out (yes, actually paid them 40 euro).

It looks like a standard proxy server that compresses a site's images (and other things like Flash files, I assume) before sending them to your browser. So it cannot increase your speed when downloading files or e-mails, only web pages.

I tested it on the i-choice 512 I have at home and the net result was: It didn't work. In fact, it made things slower.

Don't know if it works for dialup users though. Maybe someone else here can tell us.

[Cons:]

The greatest advantage of i-choice is that they have very good coverage. So, if you, like me, live in a village, it's probably your only choice for broadband.

Cons:

The i-choice network has one of the most weird designs I've ever seen. A tracert reveals that, in order to reach your ISP, your packets need to pass through a PPPoE tunnel, 4 routers, and 3 subnets. Obviously, this increases latency and makes the network prone to errors. And of course there's that unnecessary web site you have to visit every time you loose your connection.

Their equipment is also not of a very good standard. The modems are very inexpensive models and notorious for surrendering the spirit after a couple of years of operation (this seems to be changing a bit nowadays, with the new speedtouch models they're now installing). The "MiVision" IPTV device is even worse: Made by a company called aminet, it's definitely an entry level model that takes about 1 minute to boot and is so underpowered it needs a second or two to respond to simple remote control commands.

Connection speed is probably i-choice's biggest problem, as they only offer up to 1 Mbps (1024/256) for home users. Recently, they announced a 2 Mbps option, and I've been told that they've "secretly" began accepting applications for it. But this is still a far cry from the 8-10 Mbps offered by the competition.

Pros:

Despite the weirdness of its design and its initial problems, the i-choice network seems to be very stable nowadays. I can't remember the last time they had a global outage, but I'm sure it was at least a couple of years ago. This is to be expected, as the network is almost 10 years old now and Cyta seems to be doing a pretty good job maintaining it.

Also, MiVision, their IPTV, is actually pretty good: The picture is crytal clear with no dropouts (for me at least). And the programming, with a bunch of premium channels, all of Cyprus' sports and football events, and movies on demand, is not bad at all.

The Bottom Line:

If you live in a rural area and i-choice is the only way to go, go for it. The service is decent if a little slow. But if you're in a town, you'd probably do better with PrimeTel or Cablenet. They offer better speed and you'll have much less trouble with their equipment.

A Hint:

Someone has complained about problems with i-choice and certain ISPs. This is usually not a problem with the ISP but with the configuration of the i-choice modem. If you're using i-choice with an ISP other than CytaNet, and you are connecting to the modem directly (i.e. you don't have a router), you need to manually set your DNS settings to those of your ISP. For example, if you're using Netway, your preferred DNS server must be 81.21.45.34, with 81.21.45.35 as your alternative.

I-choice Current Equipment:

Modem: http://www.thomson-broadband.co.uk/products/Details.asp?ProductID=511
IPTV Device: http://www.thomson-broadband.co.uk/products/Details.asp?ProductID=511