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I really don't get it, I'm surprised at the level of vitriol that is heaped on Cyta.
I'm running a 2 meg home package and manage to do a substantial amount of torrent downloading as well as getting BBC/ITV iPlayer running fine through it. I play DDO with no real issues as well as the usual browsing etc.
Download speeds are usually up to 230k/sec which is OK for this package.
The odd disconnects are most likely down to having the upload set too high whilst seeding - my fault, not Cyta's.
Support is certainly no worse than anything you'd get in the UK, at least it's local and certainly not some call centre in India. Explaining the problem effectively can also help you get to the right person and solve the issue.
I support 2-way VSAT connections for a living. Lots of times we get people complaining of slow connections. In 90% of cases it's down to P2P, Viruses, bad configuration or simply too many users connected to an unsuitable package.
It's so easy to point the finger at the provider. A friend was complaining of a slow connection and had put it down to Cyta. When I checked it out, their daughter was running Bitorrent and was seeding everything she'd ever downloaded in over a year. Funny how things speeded up the second I killed Bitorrent.
In any connection, if you're hammering the upload, it will slow things down to a crawl. This is especially the case with multi-threaded processes like all the flavors of P2P.
I'm running a 2 meg home package and manage to do a substantial amount of torrent downloading as well as getting BBC/ITV iPlayer running fine through it. I play DDO with no real issues as well as the usual browsing etc.
Download speeds are usually up to 230k/sec which is OK for this package.
The odd disconnects are most likely down to having the upload set too high whilst seeding - my fault, not Cyta's.
Support is certainly no worse than anything you'd get in the UK, at least it's local and certainly not some call centre in India. Explaining the problem effectively can also help you get to the right person and solve the issue.
I support 2-way VSAT connections for a living. Lots of times we get people complaining of slow connections. In 90% of cases it's down to P2P, Viruses, bad configuration or simply too many users connected to an unsuitable package.
It's so easy to point the finger at the provider. A friend was complaining of a slow connection and had put it down to Cyta. When I checked it out, their daughter was running Bitorrent and was seeding everything she'd ever downloaded in over a year. Funny how things speeded up the second I killed Bitorrent.
In any connection, if you're hammering the upload, it will slow things down to a crawl. This is especially the case with multi-threaded processes like all the flavors of P2P.
Maybe you are of the few lucky ones but from my experience, and in general(by asking others) the connection is really bad. No torrent downloading just trying to download a web-page and it's so annoying it's slow I feel like I own a 56k modem.
Also I have tried Cablenet in my previous apartment and it was excellent!