Its supposed to be 20Mbps and during the day it becomes less than 1Mbps with ping 540ms. Pls take in account that the testing day is Sunday

When you call them for a problem they answer is always "its a general problem"
After the August problem the system never recoverd
They say that the speed after the 1st of December 2010 became 20Mbps. That is in theory and perhaps during the dark night.
The real thing is during the day the download becomes lees than 1Mbps while the upload remains 1Mbps. The line is not interupted but with this performance you become unable to receive e-mails and you are not able to open simple pages. The respond "ping" instead of the normal 10ms to 15ms becomes 300ms to 540ms. The support is not profesional and for Saturday afternoon and Sundays you leave messages that they are not responding or reacting
Avoid them and dont believe them unless their system becomes stable and their support improved. It is wyse decision to choose any other provider.
Nothing is for free in that life.... 

Since last August Cable net offerw the worst service. The line does not stop but instead of 10 Mbps that i pay it runs as 2 Mbps. Each time i call them they say that it is general problem and it is caused by the big population of customers. The upgrate that they promised before the 15th of Octomber is a fary tail. If they dont correct the problem avoid them. They dont offer fair service. They are not proffesionals