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april 04 2026 03:06pm

CABLENET REVIEWS

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Question: Your rating for Cablenet
1 Star - Avoid - 18 (29.5%)
2 Stars - Not Recommended - 11 (18%)
3 Stars - Okay - 7 (11.5%)
4 Stars - Good - 8 (13.1%)
5 Stars - Excellent - 17 (27.9%)
Total Voters: 60

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Topic: Cablenet Reviews  (Read 548974 times)
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axenios
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« Reply #75 on: April 20 2009 03:23am »
The best broadband platform in Cyprus. The cheapest and the highest speeds available in Cyprus (10mbps). The only bad is the range they cover. In 2011 cablenet will cover all Cyprus (Limassol and Nicosia especially) as they announced.
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efrem
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« Reply #76 on: April 23 2009 05:44am »
got my Cablenet speed downgraded from 4mbps to 2mbps because i added some channels and i wanted to keep the lowest cost as possible. My speeds are 275Kbsps almost constant where a friend of mine with Primetel's 2Mbps line he gets maxed out 230Kbps
  Also I got 2 tv's on cablenet's platform both of them running Hd Channels.
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axenios
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« Reply #77 on: April 26 2009 12:54pm »
Kalitero Platform mesa stin kypro. Ego exo 4mbps Cyta je eime polla euxaristimenos. Prostoparon kartero na ertei i cablenet mesa stin geitonia m gia na valo 10mbps. Tora plirono giro sta 130 euro ton mina gia 4mbps+Cytavision. Ta connections sto COD4 (PS3) en exoun je terastia diafora pou to 2mbps. Sini8os prasino alla exei kai 40% pi8anotita na pianeis kitrino. Gia Host en mia xara alla en einai je to kalitero.
Auta einai ta apotelesmata m sto speedtest:

An esxei kanenas PS3 je paizei COD4 na kamei add. PSN: axenios
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axenios
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« Reply #78 on: April 26 2009 12:55pm »
Entometa3i katebazo me 480kb/s pou flashget
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Bob
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« Reply #79 on: April 30 2009 04:54am »
We are not satisfied at all with their service.

Cablenet promised to connect us in maximum of 15 working days after we signed and we waited for one month!

Then we had to wait for porting the telephone number from CYTA. Cablenet said 3 days - it took them 3 weeks! Mind you everything was done after numerous calls and complains to their service line.

All in all the job they promise to do in a maximum of 18 working days took them nearly 2 months. Maybe they don't work full week there?

Their service line is always busy - you have to wait for at least 5-10 minutes before your turn comes. Obviously the people they hire are under qualified or the company is under staffed. Or maybe they cover their expenses from the telephone charge?

The quality of the TV signal of the channels is not satisfactory - different channels have different quality, some are clearly crippled with sound and picture distortions.

The quality of the Internet connection is questionable since it does not maintain the promised speed - almost all the time during download it drops in half and stays there.

The only reason we signed up with Cablenet was because we could have TV signal on more than one TV set with no extra cabling or devices. The moment there is an alternative service from another company we will consider moving.
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efrem
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« Reply #80 on: May 01 2009 10:12am »
as far of the customer support, you are right things there are moving slowly but that comes in balance with their speeds which i believe that they are the best per euro in Cyprus. I think that you may get those problems because probably you need an amplifier for both of your signals. call them and tell them to install one on your premises so that you achieve both good speeds and Tv chanells with no problem
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nikolas22t
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« Reply #81 on: May 05 2009 06:13pm »
I like them!!!!! Really the best service by far in Cyprus. You get what you pay for ... (and most important) less than what you pay for the same services on other ISPs in CYPRUS
« Last Edit: May 05 2009 06:20pm by nikolas22t » Logged
luke51
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« Reply #82 on: July 22 2009 02:16am »
I've been with them for several months. Service is generally good. Some observations:

TV signal is analogue. There are consistent sound/vision sync problems, quite often severe.

The phone line(s) are through the modem. If you have a power failure or there is a server problem, then no phone line.

Poor customer service/support. There is no email address prominent on their website where comments etc can be sent. There is no engineering support outside normal working hours. For example, there was a recent server failure affecting the whole of Limassol at around 1830 and it was not repaired until 1000 the following day - no phone lines or internet during that period.

Their installation at my house was shoddy - cable left strewn across my roof without a single clip or attempt to tidy it up.

Having said all that, it works well and represents fair value by Cyprus standards.
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st3lios
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« Reply #83 on: July 22 2009 12:35pm »
Quote from: luke51 on July 22 2009 02:16am
..
The phone line(s) are through the modem. If you have a power failure or there is a server problem, then no phone line.
..

Just some comments on the above .
All Telecom providers in the world that provide VoIP telephony from DSL or Cable modems have the above 'disadvantage'.
Among them CYTA Hellas who provides VoIP telephony at different areas of Greece.
Nobody provides a UPS, so you can buy a cheap UPS and do your job.
Probably you also have a mobile phone so anybody looking for you probably will also try at your mobile.  Smiley
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Scott
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« Reply #84 on: August 04 2009 11:58am »
Well i am very dissapointed so far.... already paid over 150 euros 3 weeks ago and nobody has been intouch even after calling several times to be told someone will be intouch!!!!!!! sort yourselves out!!! ALSO when we did join i was told everything would be set up within 15 days but after noone had been intouch at all we called up after 10 days to be told by the operater that its 15 days from when they call the building owner for they're permission to install cablenet!! HELLLOOOOOOOOOO!!! If we had of know this we could have done all that when we joined. Angry
« Last Edit: August 04 2009 04:26pm by Admin » Logged
Scott
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« Reply #85 on: August 12 2009 05:33am »
Again, nobody has called......
Again we call you and what are we told, bearing in mind its been over 4 weeks since we paid and told that someone will call, someone will be round to install your internet......

installation department is on holiday!!!!!!!!!!!!!!!!

 Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry
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surfer
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« Reply #86 on: August 12 2009 03:23pm »
Quote from: Scott on August 12 2009 05:33am
Again, nobody has called......
Again we call you and what are we told, bearing in mind its been over 4 weeks since we paid and told that someone will call, someone will be round to install your internet......

installation department is on holiday!!!!!!!!!!!!!!!!

 Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry

check your pm
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efrem
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« Reply #87 on: August 24 2009 06:00am »
did you proceed with the installation finally ?
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efrem
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« Reply #88 on: August 26 2009 03:15am »
From the First of October Cablenet would charge for the HD Channels the fee of....  6 Euros. Good deal...
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georget
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« Reply #89 on: August 26 2009 11:07am »
As I said before

Quote from: georget on August 26 2009 03:49am
I just came from Cablenet office and they told me that there is no HD Channels any more.
On their price list there is Analog TV and Digital TV(+ 6 Euro).


And they also introduce new Triple Play Packages starting from 23 Euro for 1024/256.
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