CABLE BROADBAND

Cablenet

company:Cablenet
website:www.cablenet.com.cy
support email:info@cablenet.com.cy
support phone:130
user rating:
 
CABLENET

Cablenet is the only Cable TV and Cable Internet carrier in Cyprus. Currently the coverage is limited only to several urban areas. The difference between Cable Internet and ADSL is that unlike ADSL (I-choice, Primetel) that connect you to the internet via the telephone line that is already installed in your home, you connect to Cablenet with a separate coaxial cable that is installed to your home once you purchase the service. Therefore, connecting to the Internet through Cablenet is independent of your telephone carrier. Cablenet also offers an ADSL product which is available at more locations.

Cablenet coverage

Cablenet has a limited coverage. You can find out whether your area is covered by Cablenet by entering your postal code in this form.

Cablenet TV channels

All packages of Cablenet include a number of Cypriot and International satellite television channels. A unique characteristic of Cablenet is that for no additional cost you can watch three different television channels from three different television sets around your home at the same time. If you would like a Cable TV without the Internet you can take the cable/view+ package for €17.90 per month.

Cablenet Internet connectivity

Cablenet has several surf+view (internet + TV) packages as well as talk+surf+view (telephony + Internet + TV) packages. All of the packages below include Internet connectivity as well as several Cypriot and Satellite Analog TV channels. The "Family" and nitro HD+ packages come with both Analog and Digitat TV Channels while the nitro HD+ package offers HD TV channels. All Cablenet prices on this page include VAT.

Cablenet Surf+View products
Package Name Downstream Upstream Telephony Deposit Monthly Fee
surf+view 2M 2Mbps 512kbps no €40 €20.90
surf+view 6M 6Mbps 1Mbps no €40 €27.90
surf+view 20M 20Mbps 2Mbps no €40 €40.90
surf+view 50M 50Mbps 4Mbps no €40 €71.90
talk+surf+view 2M 2Mbps 512kbps yes €40 €23.90
talk+surf+view 6M 6Mbps 1Mbps yes €40 €30.90
talk+surf+view 20M 20Mbps 2Mbps yes €40 €43.90
talk+surf+view 50M 50Mbps 4Mbps yes €40 €74.90
cable/nitro HD+ 100Μ 100Mbps 8Mbps yes €40 €99.90
family+ 30M 30Mbps 3Mbps yes €40 €51.90

ADSL Double Play

Cablenet now also offers Internet and telephony services through ADSL2. The ADSL packages do not include TV.

Cablenet ADSL Talk+Surf products
Package Name Downstream Upstream Telephony Deposit Monthly Fee
adsl/talk+surf 10M 10Mbps 768kbps yes €40 €34.90

Pros and Cons of Cablenet

Pros:

  • High Speeds
  • Watch three different TV channels at the same time

Cons:

  • Limited coverage
  • No advanced digital TV options such as video on demand

CABLENET USER REVIEWS

If you have tried the broadband services of Cablenet please write a review about your positive and/or negative experiences.

If your review is based on past experiences please include the time period you have been using Cablenet.

Please post reviews about Cablenet only, and not about any other ISP or service. However feel free to compare Cablenet with other companies offering similar products.

Don't forget to cast your vote with your rating for Cablenet.

write a review

 

User Rating: 2.97 out of 5 after 60 votes

review page: 1 ... 20 21 [22] 23 24 ... 71

reviewer: heshen

september 03 2010 03:46pm

Did not have any problems with technicians or with landlords, they did a quick work and all was said and done within a week. Pretty good service -- is what I would have said a week ago, but now it would seem that Cablenet started heavy traffic shaping on bulk HTTP transfers. And I mean the heavy part: all downloads halt and time out midway instead of just slowing down, whether you're using speedtest.net or downloading a 1MB picture. But maybe it's just during peak times.

Meanwhile VPN, HTTPS/light HTTP traffic and all forms of P2P are unscathed.

211

reviewer: washor

september 03 2010 05:27pm

i wash sure that they have no bandwidth ! with 2.6 gigabits per sec and all those heavy users with 10 mbps

212

reviewer: Ripley

september 03 2010 11:24pm

I wanted to get as far from cyta as possible and chose cable net two years ago. I Have to admit that their services were fine up until a year ago. It started with speed limits during peak hours, streaming a 1 min youtube video in the lowest res was a torture. A few months later, drop-outs started occurring. Upon calling i would always get the same answer: "Our equipment is being updated" (Tip: When you call 130 to reach a technician, do not select "technical assistance" because 90% of the times you're gonna get the phone machine saying "describe ur problem, leave your phone number and we;ll get back to you"...which basically means your phone call will go straight to their recycle bin as soon as ur done recording it, talk to sales)

Now, this problem they're having for the past week is mind boggling to me. They are heavily downsizing Browsing and HTTP downloads (i havent been able to finish a download from a website for a week now, it keeps dropping out). Using anything else to download stuff works great. I can max out my 5Mbits connection when downloading from usenet. I was with a friend (also on Cablenet), i call them up and sure enough, i get the same textbook answear "we're upgrading our equipment". My friend calls them next, another operator answers, explaining "We have a huge technical problem right now, it's taking a long time to fix, please be patient".

Their Achilles heel is their support dept. They should have people that are reachable and can give you an honest answer, No textbook answers and the cyprus cliche "Restart your modem".

CableNet is still far from being a complete, reliable ISP. Even their sales reps are pretty much useless when it comes to explaining simple stuff. Their marketing strategy is lame (They changed their company color from yellow to purple...what is this? a funeral?)..and their coverage scarce.

Like everything else in cyprus, it's a company that "poses" as a company but in reality it's a half done, half-realized product run by low-paid (and most of the times ignorant) people.

I'm sorry to say though that all of the above is less than half the issues one would have running on CYTA's DSL, or PrimeTel for that matter (which im familiar with since we have it at work) My connection is always maxing out when im downloading and im happy to say i'm always getting my 5mbps down.

Fix your infrastructure, make sure ur equipment can support more clients before signing them on and stop being a cyta clone every now and then.

213

reviewer: washor

september 04 2010 04:47am

primetel has managed to change their platform from adsl2+ to fiber to the home until 2012 so now primetel is connected to the best fiber optic undersea cable and all the cities of cyprus are connected with fiber optic cables i'm sure after primetel come with fiber to the home let's say good bye to cablenet.but if they don't fix it soon i will go with primetel that has and lower pings.cablenet=cable is not fiber is hybrid fiber coaxial cable actually.the real fiber is fiber to the home

214

reviewer: barney99

september 04 2010 05:07am

What is this???
I joined cablenet 2 weeks ago the 10mb and its been one week there is no internet.. en tarassei
enexoun ipothesi

How long does it take to fix it??

Good thing I haven't disconnected from cytanet yet.



215

reviewer: barney99

september 04 2010 05:18am

I dont know why but facebook is fast

216

reviewer: pissa

september 04 2010 05:45am

exw k egw provlimata twra pano apo mia evdomada. En tarasei p leme, pano se grami 10Mbit. Mono to facebook ke to youtube anoigoun kanonika. Afou gia na mbw sto yahoo mail m prepei na kamw reload 10 fores k na perimenw 3 lepta. Prospathousa na kamw download ena file 15 mb k sinexia stamatouse sta misa. ase p katevaze me 30kb/s.

Oi texnikoi en exoun idea ti ginete ke den mboroun na dosoun kamia apantisi. mono kanoume upgrade k eiparxei kapio texniko provlima to opio omos den gnorizoun pio einai. Astia pramata.

Otan douleve omos itan poli kalh. 10Mbits sta full. mono to ping itan asximo. na doume akomh poso tha sinexisei afti i katastasi.

217

reviewer: barney99

september 04 2010 06:33am

re file ta torrents katevenan prin to provlima?

emene ws 200 kbs epianne.
Rapidshare epianne 1 mbit omos.

estila tous email parapono na doume an apantisoun...

218

reviewer: pissa

september 04 2010 07:14am

@barney99

torrents en edokimasa pote mou. Exw rapidshare ke egw ke prin to provlima mou katevaze me 10+ Mbits. To idio k apo opiadipote allh selida px. selida tis microsoft. Twra tpt. oute rapidshare oute otidipote allo download doulevei kanonika
Afou to firefox vriskei updates gia ta addons tou ke ta vazw na katevoun ke en tarasoun. pan toso siga ke sto telos prepei na maggonoun giati en ekatafera na ta katevasw akoma. Miloume gia miso megabyte files.

Selides p xriazonte ligo parapano bandwidth na anoiksoun pernoun gia panta na anoiksoun an anoiksoun pote k meta apo kambosa reloads. Px hotmail, yahoomail...
To facebook ke to youtube omos doulevei mia xara. Ara fanera exoun texniko provlima. Pigan na valoun limits alopos k ta kaman thalassa. Evalan parapano apoti eprepe k epie diakopes o idikos twra k katse na ton perimenoume na ertei piso na allaksei ta settings tous.

219

reviewer: washor

september 04 2010 09:04am

etsi tha meienei gia arketo kairo giauto egw leo na tin kanw gia primetel,etsi egine kai persi ekanan 3 mines den einai limits ine pos den exoun bandwidth pros eksw !

220

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