CABLE BROADBAND

Cablenet

company:Cablenet
website:www.cablenet.com.cy
support email:info@cablenet.com.cy
support phone:130
user rating:
 
CABLENET

Cablenet is the only Cable TV and Cable Internet carrier in Cyprus. Currently the coverage is limited only to several urban areas. The difference between Cable Internet and ADSL is that unlike ADSL (I-choice, Primetel) that connect you to the internet via the telephone line that is already installed in your home, you connect to Cablenet with a separate coaxial cable that is installed to your home once you purchase the service. Therefore, connecting to the Internet through Cablenet is independent of your telephone carrier. Cablenet also offers an ADSL product which is available at more locations.

Cablenet coverage

Cablenet has a limited coverage. You can find out whether your area is covered by Cablenet by entering your postal code in this form.

Cablenet TV channels

All packages of Cablenet include a number of Cypriot and International satellite television channels. A unique characteristic of Cablenet is that for no additional cost you can watch three different television channels from three different television sets around your home at the same time. If you would like a Cable TV without the Internet you can take the cable/view+ package for €17.90 per month.

Cablenet Internet connectivity

Cablenet has several surf+view (internet + TV) packages as well as talk+surf+view (telephony + Internet + TV) packages. All of the packages below include Internet connectivity as well as several Cypriot and Satellite Analog TV channels. The "Family" and nitro HD+ packages come with both Analog and Digitat TV Channels while the nitro HD+ package offers HD TV channels. All Cablenet prices on this page include VAT.

Cablenet Surf+View products
Package Name Downstream Upstream Telephony Deposit Monthly Fee
surf+view 2M 2Mbps 512kbps no €40 €20.90
surf+view 6M 6Mbps 1Mbps no €40 €27.90
surf+view 20M 20Mbps 2Mbps no €40 €40.90
surf+view 50M 50Mbps 4Mbps no €40 €71.90
talk+surf+view 2M 2Mbps 512kbps yes €40 €23.90
talk+surf+view 6M 6Mbps 1Mbps yes €40 €30.90
talk+surf+view 20M 20Mbps 2Mbps yes €40 €43.90
talk+surf+view 50M 50Mbps 4Mbps yes €40 €74.90
cable/nitro HD+ 100Μ 100Mbps 8Mbps yes €40 €99.90
family+ 30M 30Mbps 3Mbps yes €40 €51.90

ADSL Double Play

Cablenet now also offers Internet and telephony services through ADSL2. The ADSL packages do not include TV.

Cablenet ADSL Talk+Surf products
Package Name Downstream Upstream Telephony Deposit Monthly Fee
adsl/talk+surf 10M 10Mbps 768kbps yes €40 €34.90

Pros and Cons of Cablenet

Pros:

  • High Speeds
  • Watch three different TV channels at the same time

Cons:

  • Limited coverage
  • No advanced digital TV options such as video on demand

CABLENET USER REVIEWS

If you have tried the broadband services of Cablenet please write a review about your positive and/or negative experiences.

If your review is based on past experiences please include the time period you have been using Cablenet.

Please post reviews about Cablenet only, and not about any other ISP or service. However feel free to compare Cablenet with other companies offering similar products.

Don't forget to cast your vote with your rating for Cablenet.

write a review

 

User Rating: 2.97 out of 5 after 60 votes

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reviewer: throumbs

Which are the test results you get from this speed test?
http://www.speedtest.bbmax.co.uk/speedtest.swf

I went from cytanet to cablenet last week, i've been with cytanet from the first day they brought dsl and besides some problems in the beginning of the service they perfected it the last 5 years. On the other hand with cablenet, i have problems every other day, the internet will either not connect, keep disconnecting, the speed will be very slow, browsing will be glitchy, and gaming will have pings of 300-900ms. Yesterday as someone said it was completely screwed the whole day. Today im limited at 120kb/s. I just hope they fix their service soon.

10328kbps/834kpbs
171ms ping

Its fine, but its midnight. It was a tenth of that speed this afternoon.

671

reviewer: washor

Hello guys,

Any one experiencing disconnections with cablenet?This happens only at night 8-4am,My modem levels are not stable and the signal noise ratio of the line is going like hell,I was calling them for 1 week until they understand the problem was from outside.This week their idiot technicians were coming every day here in the street trying to find the problem, and finally the connection got worse.I very angry with them. Customer support 0/10 i really mean that.

Another question for those who owned a hitron BVW-3653,is it working with docsis 3 frequencies or is it still using docsis 2 because it's a 1.0-3.0 compatible modem.Can you get into modems administrative page?

672

reviewer: throumbs

Hello guys,

Any one experiencing disconnections with cablenet?This happens only at night 8-4am,My modem levels are not stable and the signal noise ratio of the line is going like hell,I was calling them for 1 week until they understand the problem was from outside.This week their idiot technicians were coming every day here in the street trying to find the problem, and finally the connection got worse.I very angry with them. Customer support 0/10 i really mean that.

Another question for those who owned a hitron BVW-3653,is it working with docsis 3 frequencies or is it still using docsis 2 because it's a 1.0-3.0 compatible modem.Can you get into modems administrative page?

Yes, I`m getting constant disconnects at this moment. Calling technicians won't fix the incompetence of the company, you`ll just have to wait until they get their act together, which might take months or years. My recommendation to everyone is to stick with cytanet.

673

reviewer: washor

I will try to change my modem again to get the hitron one because is docsis 3 so it my get fixed but i don't think so.Then after all i may go with primetel again.I can't even watch my dreambox because it stucks every 3 minutes,download,upload stops.I'm a cablenet subscriber 3,5-4 years now but the problem with disconnects it's really annoying...

674

reviewer: cecenu

Hi.
I have cablenet 1,5 year.
its the best offer in the Cyprus.
Bat have some problem some times. Its not stabile conection every time.
Have transfering stoped 2-3 min & some time 5 min
In the weekend its slow internet. Of couse all another company have more problem. I compare with internet from roumania. Identikal services (rds-rcs) its for 11 euro end speed its more haier end stable.This problem its not only from cablenet. Problem its b`koze use another company for internet conection (primetel?).
Another inconvenient for alliens its discrimination for deposit (140 euro). I sugest to company to have personal internet servises to no depend of the another monopolist company.
Internet monopolist provider for this countri no interesting to investing more in internet services & like to earn more money for medium quality.
Cable net its first step to have good quality for rezonable prices. Only if cable net depends of the another IT provider situation no chance to change.

675

reviewer: Bob

Great improvement in the general speed statistics of CableNet from the last 2 months!





From the slowest in Cyprus to above world's average!
Great job CableNet! I guess this could mean only one thing for the customers - speed upgrades! Grin

676

reviewer: stefandem

At last someone will sleep those days  Grin

I don't know about you, but, in my case the graph shows my own speed (in black)

677

reviewer: washor

I don't care about speed i care about stability and in this stage cablenet has lost the train,i'm keep having disconnections every night.They said it would be fixed,their technicians came 6-7 times checking all the connections changing the modem,isolator,etc.Nothing changes i'm keep being disconnected every night.This is becoming annoying i'm having this problem the last 5-6 months and they can't fix it.That's it they have another month to fix it and then if not goodbye UNSTABLENET  Sad

678

reviewer: georget

..........................That's it they have another month to fix it and then if not goodbye UNSTABLENET  Sad


 Smiley Smiley Cheesy Cheesy Grin Grin

679

reviewer: stefandem

I don't care about speed i care about stability and in this stage cablenet has lost the train,i'm keep having disconnections every night.They said it would be fixed,their technicians came 6-7 times checking all the connections changing the modem,isolator,etc.Nothing changes i'm keep being disconnected every night.This is becoming annoying i'm having this problem the last 5-6 months and they can't fix it.That's it they have another month to fix it and then if not goodbye UNSTABLENET  Sad
I think you should better contact their headquarters first. they are opposite mcdonalds in engomi. try to go there instead of calling them.

680

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