Cablenet
| company: | Cablenet |
|---|---|
| website: | www.cablenet.com.cy |
| support email: | info@cablenet.com.cy |
| support phone: | 130 |
| user rating: |
Cablenet is the only Cable TV and Cable Internet carrier in Cyprus. Currently the coverage is limited only to several urban areas. The difference between Cable Internet and ADSL is that unlike ADSL (I-choice, Primetel) that connect you to the internet via the telephone line that is already installed in your home, you connect to Cablenet with a separate coaxial cable that is installed to your home once you purchase the service. Therefore, connecting to the Internet through Cablenet is independent of your telephone carrier. Cablenet also offers an ADSL product which is available at more locations.
Cablenet coverage
Cablenet has a limited coverage. You can find out whether your area is covered by Cablenet by entering your postal code in this form.
Cablenet TV channels
All packages of Cablenet include a number of Cypriot and International satellite television channels. A unique characteristic of Cablenet is that for no additional cost you can watch three different television channels from three different television sets around your home at the same time. If you would like a Cable TV without the Internet you can take the cable/view+ package for €17.90 per month.
Cablenet Internet connectivity
Cablenet has several surf+view (internet + TV) packages as well as talk+surf+view (telephony + Internet + TV) packages. All of the packages below include Internet connectivity as well as several Cypriot and Satellite Analog TV channels. The "Family" and nitro HD+ packages come with both Analog and Digitat TV Channels while the nitro HD+ package offers HD TV channels. All Cablenet prices on this page include VAT.
| Package Name | Downstream | Upstream | Telephony | Deposit | Monthly Fee |
|---|---|---|---|---|---|
| surf+view 2M | 2Mbps | 512kbps | no | €40 | €20.90 |
| surf+view 6M | 6Mbps | 1Mbps | no | €40 | €27.90 |
| surf+view 20M | 20Mbps | 2Mbps | no | €40 | €40.90 |
| surf+view 50M | 50Mbps | 4Mbps | no | €40 | €71.90 |
| talk+surf+view 2M | 2Mbps | 512kbps | yes | €40 | €23.90 |
| talk+surf+view 6M | 6Mbps | 1Mbps | yes | €40 | €30.90 |
| talk+surf+view 20M | 20Mbps | 2Mbps | yes | €40 | €43.90 |
| talk+surf+view 50M | 50Mbps | 4Mbps | yes | €40 | €74.90 |
| cable/nitro HD+ 100Μ | 100Mbps | 8Mbps | yes | €40 | €99.90 |
| family+ 30M | 30Mbps | 3Mbps | yes | €40 | €51.90 |
ADSL Double Play
Cablenet now also offers Internet and telephony services through ADSL2. The ADSL packages do not include TV.
| Package Name | Downstream | Upstream | Telephony | Deposit | Monthly Fee |
|---|---|---|---|---|---|
| adsl/talk+surf 10M | 10Mbps | 768kbps | yes | €40 | €34.90 |
Pros and Cons of Cablenet
Pros:
- High Speeds
- Watch three different TV channels at the same time
Cons:
- Limited coverage
- No advanced digital TV options such as video on demand
CABLENET USER REVIEWS
If you have tried the broadband services of Cablenet please write a review about your positive and/or negative experiences.
If your review is based on past experiences please include the time period you have been using Cablenet.
Please post reviews about Cablenet only, and not about any other ISP or service. However feel free to compare Cablenet with other companies offering similar products.
Don't forget to cast your vote with your rating for Cablenet.
review page: 1 ... 7 8 [9] 10 11 ... 71
reviewer: nikolas22t
may 05 2009 06:13pm
I like them!!!!! Really the best service by far in Cyprus. You get what you pay for ... (and most important) less than what you pay for the same services on other ISPs in CYPRUS
reviewer: luke51
july 22 2009 02:16am
I've been with them for several months. Service is generally good. Some observations:
TV signal is analogue. There are consistent sound/vision sync problems, quite often severe.
The phone line(s) are through the modem. If you have a power failure or there is a server problem, then no phone line.
Poor customer service/support. There is no email address prominent on their website where comments etc can be sent. There is no engineering support outside normal working hours. For example, there was a recent server failure affecting the whole of Limassol at around 1830 and it was not repaired until 1000 the following day - no phone lines or internet during that period.
Their installation at my house was shoddy - cable left strewn across my roof without a single clip or attempt to tidy it up.
Having said all that, it works well and represents fair value by Cyprus standards.
reviewer: st3lios
july 22 2009 12:35pm
The phone line(s) are through the modem. If you have a power failure or there is a server problem, then no phone line.
..
Just some comments on the above .
All Telecom providers in the world that provide VoIP telephony from DSL or Cable modems have the above 'disadvantage'.
Among them CYTA Hellas who provides VoIP telephony at different areas of Greece.
Nobody provides a UPS, so you can buy a cheap UPS and do your job.
Probably you also have a mobile phone so anybody looking for you probably will also try at your mobile.
reviewer: Scott
august 04 2009 11:58am
Well i am very dissapointed so far.... already paid over 150 euros 3 weeks ago and nobody has been intouch even after calling several times to be told someone will be intouch!!!!!!! sort yourselves out!!! ALSO when we did join i was told everything would be set up within 15 days but after noone had been intouch at all we called up after 10 days to be told by the operater that its 15 days from when they call the building owner for they're permission to install cablenet!! HELLLOOOOOOOOOO!!! If we had of know this we could have done all that when we joined. 
reviewer: Scott
august 12 2009 05:33am
Again, nobody has called......
Again we call you and what are we told, bearing in mind its been over 4 weeks since we paid and told that someone will call, someone will be round to install your internet......
installation department is on holiday!!!!!!!!!!!!!!!!
reviewer: surfer
august 12 2009 03:23pm
Again we call you and what are we told, bearing in mind its been over 4 weeks since we paid and told that someone will call, someone will be round to install your internet......
installation department is on holiday!!!!!!!!!!!!!!!!
check your pm
reviewer: efrem
august 24 2009 06:00am
did you proceed with the installation finally ?
reviewer: efrem
august 26 2009 03:15am
From the First of October Cablenet would charge for the HD Channels the fee of.... 6 Euros. Good deal...
reviewer: georget
august 26 2009 11:07am
As I said before
On their price list there is Analog TV and Digital TV(+ 6 Euro).
And they also introduce new Triple Play Packages starting from 23 Euro for 1024/256.
reviewer: efrem
august 27 2009 03:51am
ma en na prosferoun je 1Mbps twra? 