|
mm997
|
 |
« Reply #15 on: June 12 2009 08:15am » |
|
The rules and regulations cover the company in all aspects, but they do not care about the customer at all...
read the follow from theit terms and conditions
2.13 In case that the Customer requests that the provision of the Service be transferred to premises other than the Premises such transfer shall be at the discretion of the Company subject also to clause 2.4, and .....
We were their customers for severlas months and we had to move from the apartment. We notified them that we were moving and we needed the service to be transfered to our new home. They told us that the area was not covered from their service and we could keep the hardware cause soon they will offer the service to the area.
It was only after some months some guy called to pick up their equipment and we told him to call next week and come and pick it up. They never called up to arrange for a different time, instead we received a call by a lawyer that we had been sued for their equipment. Now we have to pay the remaining of the contract we made with them and the lawyers fees which are double. These guys have no respect for their clients, its just the color of money for them, and they will tell you they did their best, just work there, and its the company's policy. Well the company is made up of people and they showed how much they care for their customers
cheers
|
|
|
|
|
Logged
|
|
|
|
|
efrem
|
 |
« Reply #16 on: June 16 2009 04:13am » |
|
horrible news and unprofessional character once again from primetel. A friend of mine got messages on his mobile each end of the month and if he delays one or two days to pay they disconnect his connection and make his pay fees for reconnection. And that happens once every while because he can't pay the fees in such a short notice
|
|
|
|
|
Logged
|
|
|
|
|
e3eli3h
|
|
« Reply #17 on: July 21 2009 04:01am » |
|
I won't write about my experience with primetel as it angers me to no end when I think about it.
I'll just highly advise against it.
Take it from someone who works with all of them since before primetel came.
|
|
|
|
|
Logged
|
|
|
|
|
v3r5u5
|
|
« Reply #18 on: August 05 2009 05:00am » |
|
unfortunately there is no way to set up any kind of server if you are connected with primetel. their router asks for a username and a password and they have no clue what is going on. they even hang the phone up to me while trying to explain what the problem was.  changing from primetel right away! |
|
|
|
|
Logged
|
|
|
|
|
constantinosm
|
|
« Reply #19 on: August 29 2009 12:44am » |
|
I have for 3 years now Primetel Triple play with out a single problem!
The last 2 years they moved me to another station near my home and offered me a second Prime TV box.I have great Telephone quality, fast and stable Internet, and amazing clear TV.Also i have the package with NOVA with out a satellite dish!
The price is good for Cyprus standards and i am waiting to give me a higher internet connection.
How we managed all those years with out Primetel?!!!
|
|
|
|
|
Logged
|
|
|
|
|
georget
|
|
« Reply #20 on: August 29 2009 04:16am » |
|
I have for 3 years now Primetel Triple play with out a single problem!
The last 2 years they moved me to another station near my home and offered me a second Prime TV box.I have great Telephone quality, fast and stable Internet, and amazing clear TV.Also i have the package with NOVA with out a satellite dish!
The price is good for Cyprus standards and i am waiting to give me a higher internet connection.
How we managed all those years with out Primetel?!!!
Are you working for them? I Am Just Kidding!   Welcome to the Forum! |
|
|
|
|
Logged
|
|
|
|
|
constantinosm
|
|
« Reply #21 on: August 29 2009 08:34am » |
|
Thank u for your welcoming!
I am not working for them i am just a satisfied client!!!
|
|
|
|
|
Logged
|
|
|
|
|
mariost
|
|
« Reply #22 on: November 05 2009 06:36am » |
|
The worst provider by far. And i've checked them all, believe me. The only one i havent test is netway, but now that they own it, thanks but no thanks.
line quality: 5/100
custome care: 0/100
honesty: 0/100
Mr. Stefanou, you've earned enough from us, i think its time to go back to selling your boose....
|
|
|
|
|
Logged
|
|
|
|
|
|
|
efrem
|
|
« Reply #24 on: December 17 2009 08:33am » |
|
I thing the award should went to Cablenet.
|
|
|
|
|
Logged
|
|
|
|
|
slog
|
|
« Reply #25 on: January 02 2010 02:57am » |
|
From January 1st 2010, PrimeTel will double it's internet speeds automatically with no additional charge. If for example your internet speed is at 300Kbps, it will be increased to 1Mbps, 750Kbps to 2Mbps, 1Mbps to 3Mbps, 2 Mbps to 4 Mbps and 4Mbps to 8Mbps, automatically and with no procedures!Today is 2ed of January and speed hasn't changed. I still have 4 mb connection instead of promised 8mb and upstream is suppose to be 512 but here is only 256. 
|
|
|
|
|
Logged
|
|
|
|
|
st3lios
|
|
« Reply #26 on: January 02 2010 04:30am » |
|
From January 1st 2010, PrimeTel will double it's internet speeds automatically with no additional charge. If for example your internet speed is at 300Kbps, it will be increased to 1Mbps, 750Kbps to 2Mbps, 1Mbps to 3Mbps, 2 Mbps to 4 Mbps and 4Mbps to 8Mbps, automatically and with no procedures!
Today is 2ed of January and speed hasn't changed. I still have 4 mb connection instead of promised 8mb and upstream is suppose to be 512 but here is only 256. You are using DSL technology so distance is a limit. Does your modem locks at a speed above 8Mbps so you can get 8Mbps internet service? Only their Tech Support can tell you that. Call them. |
|
|
|
|
Logged
|
|
|
|
|
slog
|
|
« Reply #27 on: January 02 2010 05:56am » |
|
thanks for the respond.
will try
|
|
|
|
|
Logged
|
|
|
|
|
dekyprio
|
|
« Reply #28 on: January 10 2010 01:36am » |
|
hey you guys of primtel..can some one post the ping to san francisco from speed test.or even better from ping test and post us the rateings.
|
|
|
|
|
Logged
|
|
|
|
|
slog
|
|
« Reply #29 on: January 13 2010 04:34am » |
|
|
|
|
|
|
Logged
|
|
|
|
|
Poll
